My policy on warranty work has changed for several companies. Certain companies are making it difficult for technicians to be paid and it takes extensive time on the phone chasing payment and approvals which I need to actually perform services.
If you need warranty work, depending on the company, you may need to pay your bill
and get pre-approval and be reimbursed by the manufacturer yourself.
I will be happy to provide necessary information and findings to you,
but that is all I can do at this time.
When I am able to provide warranty work, anything not covered by warranty will be the responsibility of the RV owner to pay at time of service.
I'm sorry for the inconvenience but it is necessary due to increased volume of work or lack of parts and inventory by suppliers.
As many of you know it can take hours at times with companies on the phone just to get answers and approvals. Please let me know when you call if it is warranty work and what company or extended policy you are working with to help facilitate faster service.